So select Starbucks are closing all over the country due to lack of public interest in paying 4 bucks for a cup of coffee.
Not me, though, I love coffee and have been known to be sucked into the orbit of many a drive thru Starbucks. Just the drive thrus though, because actually having to get out of the car for a cup of coffee seems too hard.
So here I am at the drive up window of my neighborhood Starbucks waiting for the teen aged barista there-in to give me my coffee and lemon loaf. Standing next to her, and holding what appears to be a working staff meeting, has to be the MOD. She's saying that customer service has to be their first priority, that their business is based not only on great coffee but most importantly on how customers are treated. That customer service is really what keeps people coming back and that coffee can be had anywhere...blah, blah, blah. All this as I sit at the window for so long that I feel like an employee....
No comments:
Post a Comment